Nexus Psychology works with a select group of psychologists and counselling therapists with diverse specialties and approaches.
Our intake process helps to ensure that each client is matched with the best suited practitioner available based on relevant experience, specialty, focus and therapy style.
Counselling is a personal experience, where a therapist aims to help clients explore and understand emotions and issues that are extremely close to them, and that may be difficult to speak about. We understand how important for a client to feel comfortable to do this with a therapist who suits their individual style, their needs and the area of expertise they require.
The Intake Process explained
When a client first makes contact with Nexus Psychology seeking a match with a suitable practitioner, our friendly reception team will gather some basic details and arrange a time that is most convenient for a call from our Intake Team. Our Intake team a lot about the practitioners at Nexus, so is able to advise on their expertise and strengths, and to provide a guide as to which would work well with a given individual based on the issues and background described. During this short phone call, the Intake Team aims to get a sense of which issues a client would like to address in counselling, their goals, needs and availability, and will book in a first appointment with the therapist that both the client and the intake caller believe to be the best fit.
The intake caller will also be able to answer any queries about payment and funding options and other admin or logistical details relating to their appointment.
What to expect from counselling
Having booked your first appointment with the help of our intake team, you will be ready to begin counselling. Sessions typically take place in person at a consulting room, located in either Carnegie, Windsor or Camberwell; or potentially via Telehealth. Should you have any problems, questions or concerns, feel free to contact our reception team Mondays to Fridays between 9am and 5pm.
FAQ's
What to expect from counselling
Having booked your first appointment with the help of our intake team, you will be ready to begin counselling. Sessions typically take place in person at a consulting room located in either Carnegie, Windsor or Camberwell; or potentially via Telehealth. Should you have any problems questions or concerns, feel free to contact our reception team Mondays to Fridays between 9am and 5pm.
How many sessions will I need?
The answer is simply this: it’s all up to you. The reality is that each persons counselling ‘journey’ is as individual as they are. Some clients feel that they have achieved their goals after just one session, others will continue to see a therapist periodically over a number of years. Ultimately it is you, the client, who can decide when you feel you have reached your goals and no longer need counselling.
How long do sessions last?
Counselling sessions are typically set for 50 to 55 minutes depending on the practitioner.